Privacy & Security

Privacy Policy

Your privacy is important to us. Learn how Pro92 collects, uses, and protects your information.

Introduction

This privacy policy applies to the Pro92 app (hereby referred to as "Application") for mobile devices that was created by Pro92 (hereby referred to as "Service Provider") as a Commercial service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include:

  • Your device's Internet Protocol address (e.g. IP address)
  • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
  • The time spent on the Application
  • The operating system you use on your mobile device

Location Services

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

Geolocation Services

Personalized content, relevant recommendations, and location-based services.

Analytics & Improvements

Analyze user behavior, identify trends, and improve functionality.

Third-Party Services

Enhance the Application and optimize offerings.

Personal Information

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to:

Email
Full Name
Phone Number
WhatsApp Number
Gallery Access
Instagram
Facebook
Twitter/X
LinkedIn

Gallery Access & Usage

We request access to your device gallery to help you upload and manage the following types of images:

Profile Pictures: Professional headshots for your Pro92 profile
Government ID (CNIC): For identity verification and professional validation
Portfolio/Work Photos: Showcase your skills, completed projects, and professional expertise

All images are securely stored and used only for the purposes stated above. We never share your CNIC images with third partites and they are only used for verificaiton. your profile picture and work picture are shared for users to see on your profile.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service.

Vexo Analytics

We use Vexo Analytics to better understand app usage and improve the overall experience. For information about Vexo, please refer to their documentation at docs.vexo.co.

  • No session replay videos: We do not capture or store session replay videos. Only high-level event steps are collected.
  • Collected event steps are used for troubleshooting issues and improving app reliability.
  • Aggregated usage insights may be used for marketing performance analysis. No session videos are recorded.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at support@pro92.com and they will respond in a reasonable time.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Children's Privacy

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13. The Application does not address anyone under the age of 13.

Changes to This Policy

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at support@pro92.com.